Customer Experience Automation (CXA) with the launch of Automation Flows, a new orchestration engine that automates workflows across backend systems, and the extension of Talkdesk Autopilot’s agentic ...

The first three are positive; complexity is negative. Now, calculate a priority score. It can be as simple as “Ease x Impact ...

If AI is underperforming at your company, it's because adding it on top of old systems is holding you back. But you can fix it before it's too late.

Many entrepreneurs find themselves locked into expensive monthly AI services while worrying about where their sensitive business data ends up. Pansophy is an AI desktop assistant that offers a ...

Zurich-based Rapidata raised €7.2M to build a global human feedback network that speeds up AI model training with real-time human judgment.

Rapidata treats RLHF as high-speed infrastructure rather than a manual labor problem. Today, the company exclusively ...

Embedded Anthropic engineers have spent six months at Goldman building autonomous systems for time-intensive, high-volume back-office work. The bank expects efficiency gains rather than near-term job ...

Earlier this month, Anthropic launched Cowork, a new agentic tool designed to take the benefits of its AI coding assistant Claude Code and transform it into a more general-use tool that non-coders ...

Officials at SPT Labtech say that validated automated workflows for Twist Bioscience’s next-generation sequencing (NGS) library preparation kits are now available on SPT’s firefly ® liquid handling ...

Whether it’s logging into email, provisioning a virtual machine, or accessing a CRM platform, Identity and Access Management (IAM) is the digital backbone of work. Yet, as organizations grow, the ...

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The holiday season always reminds me that there is such a thing as too much of a good thing. My kids start winter break thrilled—new toys to play with, days at home, permission to veg out. But by the ...